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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edlynn Horton

April 23, 2025

5  out of  5
rating by Edlynn Horton
"Agents in different states worked together to help me get my policy fixed. They worked with urgency and kindness. Thank you Shay!"
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James Mallory

April 18, 2025

5  out of  5
rating by James Mallory
"I stopped by your office with some questions about my upcoming insurance renewal. Your agent quickly found answers for me and reviewed my auto and homeowners policies. Thanks for your help."
We responded:
"Thank you Jim. Shay does a great job for our customers and our office. It's important to us for our policyholders to understand what insurance is all about. We really appreciate you!"
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Aaron Evans

April 18, 2025

5  out of  5
rating by Aaron Evans
"Amazing people! Made it easy and quick witch matters the most!"
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dan flerchinger

April 17, 2025

5  out of  5
rating by dan flerchinger
"Great Service, thanks for being in My corner. Definitely recommended to others."
We responded:
"Thank you Dan. We work hard for our customers. We will do our best to take care of you and your insurance. We appreciate your business and you! "
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Christina Adamson

April 17, 2025

5  out of  5
rating by Christina Adamson
"Very helpful and kind! Resolved issue quickly!!"
We responded:
"Thank you for this review. We appreciate your business and will always be here to help you with what you need. "
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Tracy Campbell

April 15, 2025

5  out of  5
rating by Tracy Campbell
"I have been with State Farm for years and until I moved to Lewiston I didn’t feel comfortable with the company. The team here have been very helpful and supportive in my needs. Thank you so much"
We responded:
"Thank you for this review Tracy. We understand that insurance is an attractive conversation, although we always want to make sure people are comfortable with us as an office and company and that you have the right coverage that you need. We appreciate you!"
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Teresa Cale

April 11, 2025

5  out of  5
rating by Teresa Cale
"Sandra rocks. And every one is friendly. But why did my car insurance go up so high"
We responded:
"Sandra does ROCK! Thank you for this review. We appreciate your business and you. There are discounts that you may qualify for. We will reach out to you directly to review your coverage and look at options."
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Dannielle Biddiscombe

April 11, 2025

5  out of  5
rating by Dannielle Biddiscombe
"New to Statefarm, and already impressed! Not only am I saving 50% on my Home Owners policy, I am also saving a few bucks bundling my Auto into the policy. They are so kind and helpful!"
We responded:
"Thank you Dannielle for the review and welcome to State Farm. Sometimes it doesn't always work out with us having the best price, but we will always give you the best homeowners and auto coverage, for what you need and want. We appreciate you!"
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Mike Montgomery

April 11, 2025

5  out of  5
rating by Mike Montgomery
"I have been with State Farm for 25-30 years and have always been treated amazing. Melody and her team are the best when it comes to taking care of your insurance needs and always have the answers and solutions for the best and most cost effective coverage to keep you safe and protected. Melody takes the time to explain it out until you are comfortable with the choices you are about to make and she offers other possible recommendations / solutions. Never have I felt pushed to do something I wasn’t comfortable doing. She make’s sure I understand my choices and options. I’ve always been greeted with warm happy faces. The building is well maintained and inviting. I can’t say enough good about State Farm Melody Sandahl and her amazing staff. 100% on top of the game. Their response time to your questions is extremely fast. They won’t disappoint. Go talk to them. It’s worth it. Update: It’s great to know even when you are not thinking about your insurance needs, others are. Out of the blue, minding my own business enjoying this great weather and I get a call from State Farm, Melody Sandahl’s office (uh-oh, what did I do?) and it is Shay who is amazing btw, just calling to tell me some good news and to just check in with me and see if everything is going great. Well Shay, it is now knowing that you all are making sure “I’m good”. Who else does that? State Farm Melody Sandahl’s and her amazing team sure does. Thanks for having my back. Enjoy the nice weather."
We responded:
"Edit: We so appreciate you Mike. Thank you Mike! We have had a great relationship all this time and hopefully it continues another 25-30 years. We will always do our best to help people make the best decisions for themselves and their family. We appreciate this review and we appreciate you!"
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Sheridan Gebhart

April 10, 2025

5  out of  5
rating by Sheridan Gebhart
"I found Everyone here to be friendly and helpful. There was no hesitation when I asked questions. It's nice to deal with knowledgeable people! I highly recommend Melody Sandahl's Agency."
We responded:
"Thank you for this review. We try hard to make insurance understandable and provide the coverage that people want and need. We really appreciate your business and will take good care of you."
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Danielle Skeen

April 10, 2025

5  out of  5
rating by Danielle Skeen
"Always friendly and helpful. I have been with Melody for close to 20 years now and will never switch companies. They are always the best!!"
We responded:
"Thank you Dani. We really appreciate your loyalty. We will always try out best to take care of you and your insurance needs."
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Bert Cerrillo

April 9, 2025

5  out of  5
rating by Bert Cerrillo
"Very good meeting with important information and good decisions made."
We responded:
"Thank you for the review Bert. We want to make sure you and your family are protected. We appreciate you and your family!"
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Lacey Richardson

April 8, 2025

5  out of  5
rating by Lacey Richardson
"Melody has always been super helpful with our insurance needs. She is very knowledgeable and quick to respond."
We responded:
"Thank you Lacey. We will always try our best to provide the coverage you need at the best price. We appreciate you!"
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Wilhelmina Gale

April 7, 2025

5  out of  5
rating by Wilhelmina Gale
"Shay was most helpful in answering my many questions with supplemental medical insurance. The convenience of signing up on the phone was easy. I would definitely recommend State Farm."
We responded:
"Thank you for this review. Shay does a great job for our customers and we are well versed in Medicare. We appreciate your business and you!"
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Danielle Irby

April 3, 2025

5  out of  5
rating by Danielle Irby
"Needed to go in and just have things looked at. Madelyn was SO helpful. Pointing out things I compleatly hadn't thought about. I really appreciate her."
We responded:
"Thanks guys! We really appreciate you & your loyalty. We will always be here for you."
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Brea Ramsey

April 2, 2025

5  out of  5
rating by Brea Ramsey
"We have been customers for years and have always had wonderful service! So thankful that they have our back!"
We responded:
"Thank you Brea. We will always do our best. We appreciate you!"
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Steven Ozeran

April 1, 2025

5  out of  5
rating by Steven Ozeran
"Had my policy review. Shay was congenial, thorough, knowledgeable. A pleasant experience"
We responded:
"Thank you Steven. Shay does a great job for our customers. We will always try our best to take the best care of you and your insurance needs. We appreciate you!"
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Kelsee Wilson

March 28, 2025

5  out of  5
rating by Kelsee Wilson
"Sandy helped me, and she was very sweet and helpful and made the process fast!"
We responded:
"Thank you for the review Kelsee, we really appreciate it and we appreciate your business!"
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Colett Polegay

March 27, 2025

5  out of  5
rating by Colett Polegay
"Melody's office is incredible, customer service is straight up a 10 out of 10"
We responded:
"Thank you Colette...we appreciate your business and your loyalty. You are the best."
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virginia higheagle

March 25, 2025

5  out of  5
rating by virginia higheagle
"Very informal when I called for a quote she was very polite and had great customer service."
We responded:
"Thank you for the review Virginia. We appreciate the kind words. We will work hard to continue to provide the best service possible."
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Winnie Neese

March 24, 2025

5  out of  5
rating by Winnie Neese
"I got what I needed very quickly."
We responded:
"Thank you for the review Winnie. We appreciate your business and will always try our best to take the best care of you and your insurance needs!"
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Ryan Curry

March 22, 2025

5  out of  5
rating by Ryan Curry
"Christy took the time to travel to and meet us on our schedule and at our convenience. We initially were interested in homeowners insurance, but she brought us multiple opportunities with even greater savings for vehicle, home, life, and umbrella. Like the commercial says bundling really is the way to go. Her commitment to her customers is unquestioned and we will save even more money than we had hoped or planned. Thank you, Christie."
We responded:
"Thank you Ryan. Christie does a great job for our office and policyholders. We hope to earn your business. We are a leader in the auto, home, liability, & life insurance industry and always try to provide the best coverage for your need. We appreciate the review~"
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Lance White

March 21, 2025

5  out of  5
rating by Lance White
"Great service and very reliable, thank you!"
We responded:
"Thank you Lance. We will always try our best to provide you with the service and insurance you want and need. We appreciate you!"
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Izzy Stamper

March 20, 2025

5  out of  5
rating by Izzy Stamper
"Madelyn was very helpful. She made sure I understood all of the things they offered and got me quotes on anything I asked. She was very nice and quick at her job. I would recommend Madelyn."
We responded:
"Thank you for this review. Madelyn is great. She does a good job for our customers and our office. We will do our best to make sure you have the protection you need. We appreciate your business!"
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linda Hansen

March 17, 2025

5  out of  5
rating by linda Hansen
"Madelyn is very bright and bubbly. She took care of me with fast and courtoues service. I highly recommend this office for their insurance needs!"
We responded:
"Thank you Linda. We try our best to make your experience as pleasant as possible, as insurance isn't always the most popular subject. We appreciate you and will do our best to help you with all your insurance and financial needs."