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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sisalene Morris

Sisalene Morris

February 20, 2026

5  out of  5
rating by Sisalene Morris
"Shay was great to work with. She explained the coverages to me and answered any questions I had. I saved quite a bit by switching. I was worried it was going to be a process getting all my vehicles, home, sxs and travel trailer switched but they made is so easy. Highly recommend."
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Michelle Stamper

February 19, 2026

5  out of  5
rating by Michelle Stamper
"I got all my questions answered and I appreciated the efforts in creating and updating my portfolio!"
We responded:
"Thanks Michelle. We really appreciate you and your family. We want to make insurance as easy as it can be, still being able to provide you with the coverage you need. Thank you!"
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Jaycee Garrett

February 18, 2026

5  out of  5
rating by Jaycee Garrett
"I was referred to Melody Sandahl State Farm for an auto insurance quote following major frustrations with the company I was previously with for 15 years and have so much relief! Not only was I provided with a much lower rate for the same coverage over the company I was loyal to for 15 years, but the customer service was unmatched! Shay was not only quick in providing me with my options to get me the best rate, but was exceptionally kind and had answers to all my worries and wonders on the spot. Anything revolving around insurance in general tends to be so frustrating, but I'm both relieved and pleased to have chosen them to carry my policy. Thank you team!"
We responded:
"Thank you Jaycee...Shay does a great job for our office, helping our customers. We are so happy to welcome you to the State Farm Family! We will always do our best to give you the service you need and deserve, as well as providing you with the coverage you should have. We appreciate you!"
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Kailee Vallem

February 12, 2026

5  out of  5
rating by Kailee Vallem
"Meghan is extremely helpful and knowledgeable on the products and services of what State Farm offers and many different policies. She compared my current coverage versus what she could offer which in turn increased my coverage at bargain deal! 10/10 recommend at the minimum scheduling an appointment, I bet you wouldn’t regret it!"
We responded:
"Thank you Kailee. I am so fortunate to have Meghan on my team. She really takes care of our customers...that is very important to her. We want to make sure everyone has the coverage they want and need and our rates are very competitively priced also. We appreciate you!"
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Lucy Smith

February 11, 2026

5  out of  5
rating by Lucy Smith
"Got to the problem and got it done in 5 minutes! Worry free! Thank you Madelyn!!"
We responded:
"Thank you Lucy. We try to be as thorough as possible and still mindful of your time. We appreciate your business and you! We are here to help you with your insurance needs."
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Sissy McComber

February 10, 2026

5  out of  5
rating by Sissy McComber
"Shay was very polite, answered all my questions, and helped me with what I needed within just a few minutes. Thank you, Shay."
We responded:
"Thank you Sissy. Shay works hard for our customers and we are happy to be able to help you! We will be here when you need us. We appreciate you!"
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Ryan Wood

February 9, 2026

5  out of  5
rating by Ryan Wood
"Melody I just wanted you to know how much I enjoy to Christie Ramirez she will go the extra mile and bend over backwards to help you out! She might even do cartwheels if you ask her! I’ve never met or have had to deal with someone at work that has a better attitude than hers! She is a great asset to your company! You know me I don’t speak highly about people unless they deserve it. I just want to call her every day because she puts a smile on my face because she is so outgoing and positive!! she’s extremely knowledgeable about policies, whether it’s vehicles or Home owners. I just wanted everyone at State Farm how much I appreciate Christie! Thank you again. Ryan Wood"
We responded:
"Ryan?!?!? What I hear is that I have to give her a raise?? Seriously, this review means the world to me. I want my team to be people that can relate to our customers and are knowledgeable and helpful. We will take your call any day. We appreciate you and your loyalty all these years and look forward to helping you for many more with your auto and homeowners insurance."
Profile photo of Lynn Jones

Lynn Jones

February 4, 2026

5  out of  5
rating by Lynn Jones
"Melody and her staff are great to work with and are very responsive. Prices tend to be more reasonable and with our motorcycle insurance, it was very easy to move the frequency we paid from annual to monthly."
We responded:
"Thank you Lynn...the billing choices with State Farm are great, and no billing fees really helps with people's budgets. We are here to help you with all your insurance and financial needs. We appreciate you!"
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Brian Lanouette

February 2, 2026

5  out of  5
rating by Brian Lanouette
"Very accommodating and genuinely interested in life’s changes to find the plan that fits the best. The “how are you” is a deeper question than the colloquial use of a greeting."
We responded:
"Thank you Brian. Yes, we ask a lot of questions, because that is only how we will know exactly what is needed to protect YOU. We are here now and will be in the future to help protect you against the what if's. We appreciate you!"
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Judy Garner

January 28, 2026

5  out of  5
rating by Judy Garner
"Christie was very helpful and knowledgeable. She was able to take care of what I needed. She also was very pleasant to talk with."
We responded:
"Thank you Judy! Christie does a great job for our customers! We try hard to make sure we give people the attention they need. It is very important to us! We appreciate you!"
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Channelle Rasmussen

January 20, 2026

5  out of  5
rating by Channelle Rasmussen
"Did an amazing job at explaining what I didn’t understand"
We responded:
"Thank you for this review Chanelle. We always want to make sure our customers know what they are paying for and how insurance effects and helps them. We are here to help you when you need us. We appreciate you!"
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Spud Ruckus

January 16, 2026

5  out of  5
rating by Spud Ruckus
"Christie was so friendly and thorough. We saved money on our auto insurance work so much better coverage than our previous policy through another insurer."
We responded:
"Thanks for this review Spud. We try hard to get people the auto coverage they not only want, but need and it's always a bonus when you save money! We really appreciate your business and you. We are here to help you when you need us!"
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Sam Brown

January 14, 2026

5  out of  5
rating by Sam Brown
"Very nice and helpful"
We responded:
"Thank you Sam. We appreciate the nice review. We are here to help you with all your insurance and financial needs!"
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Dennis Roberts

January 13, 2026

5  out of  5
rating by Dennis Roberts
"Very helpful and knowledgeable, informative, friendly, upbeat and positive. Thank you."
We responded:
"Thank you for this review Dennis. We try very hard to make sure that our customers are satisfied with our service, while still have the protection needed. We appreciate you!"
Profile photo of Ben Jain

Ben Jain

January 13, 2026

5  out of  5
rating by Ben Jain
"I dropped in yesterday afternoon to get insurance for my just purchased 2026 Honda Passport. I had a friendly chat with Melody and then got with Megan Whipple to put together my new policy. She did a great job. It only took about ten minutes.Lots of smiles and friendly talk. I'd give my experience a 10.Ben Jain, happy customer."
We responded:
"Thank you Ben. We have valued your loyalty over the years and we will always try hard to give you the service you need. We appreciate you! "
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sarah puetz

January 12, 2026

5  out of  5
rating by sarah puetz
"I love this office. From the very first time I called they have been helpful and kind and informative. I enjoy this State Farm office so much."
We responded:
"Thank you Sarah. We really appreciate you! We will continue to take care of you and help you with your insurance needs."
Profile photo of Debbie Kolstad

Debbie Kolstad

January 12, 2026

5  out of  5
rating by Debbie Kolstad
"Fast, personal service. We have been insured with this State Farm office for 19 years and consistently receive great pricing and service."
We responded:
"Thank you Debbie. We will always try our best. We can't control the rate, but we work hard to make sure that you have the coverage that you want and need in your insurance. We appreciate you!"
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kathy

January 8, 2026

5  out of  5
rating by kathy
"Melody and her team are great, I highly recommend. They are easy to reach, quick to respond and always up to date on our current needs or potential needs. Melody helped us out when things got a little out of hand financially as she reviewed with us our plan and helped get things sorted out to what we actually needed instead of what was simply being billed."
We responded:
"Thank you Kathy. Unfortunately, we treat our policyholders like family. We have appreciated your loyalty all these years and can't wait to see what the future brings you and your family. Thank you"
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Michael Feucht

January 6, 2026

5  out of  5
rating by Michael Feucht
"Great people, always helpful and always treated as a friend. They listen to you, and set you up with the best product for your needs."
We responded:
"Thanks again Mike. It's easy to treat you like a friend, when you are one. We really appreciate your business & loyalty!"
Profile photo of Hilary Clifford

Hilary Clifford

January 6, 2026

5  out of  5
rating by Hilary Clifford
"I was with a local insurance company here in the valley for over 20 years and made the switch recently to Melody and her team. My only regret is I wish I had done it sooner! Melody is personable, efficient, and expediently answers any and all of my questions. I highly recommend! Thank You!"
We responded:
"Thank you Hilary. You have no idea how much I appreciate you guys calling my office. We will always do our best to take care of you and your insurance needs. We are here to help you!"
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RJ Blaydes

January 6, 2026

5  out of  5
rating by RJ Blaydes
"We've been with St. Farm for 30+ years. There service has always been great! They're always there when we need them. They have walked us through a few hiccups along the way from vehicle incidents to house mishaps. Affordable, personal and they've taken their time to go over everything when needed."
We responded:
"We are here every step of the way. Sometimes life is hard! Thank you RJ. Hopefully you and your family are with us 30+ more years! Insurance isn't always easy, but we go thru life together and try to put everything back together. We appreciate your loyalty & you!"
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Diane Keane

December 31, 2025

5  out of  5
rating by Diane Keane
"If you are looking for an insurance company that takes care of you every time you call and you can refer them to your family and they take care of them and save them money while doing it… Melodie and team are the ones to call! Washington, Oregon and Idaho friends.. give them a call!"
We responded:
"Thank you Diane. We try really hard to make the process of insurance easy. It is important to my office to explain what the coverage is that you are paying for, while still getting you the protection you need. We appreciate your business and YOU!"
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Rhiannon Nutt

December 31, 2025

5  out of  5
rating by Rhiannon Nutt
"Very friendly staff!! They took extra time to answer any questions I had. I’m glad they know what they’re doing. Thank you for being knowledgeable. Thank you Trebor and team 🙂"
We responded:
"Thank you for letting us help you with your insurance questions...that is why we are here. Trebor does a great job for our customers. We really appreciate you!"
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Eileen Cochrane

December 30, 2025

4  out of  5
rating by Eileen Cochrane
"Shay was very helpful and patient with changing our insurances. Looking forward to working with her every year."
We responded:
"Thank you Eileen. We really appreciate you and will be here to help you with any of your insurance needs. Without you, we aren't needed."
Profile photo of Amanda Hart

Amanda Hart

December 30, 2025

5  out of  5
rating by Amanda Hart
"Shay was knowledgeable and great to work with. She made the process so smooth and communicated clearly. I truly appreciate the great service we receive by everyone in the office!"
We responded:
"Thank you again Amanda! We work hard to make sure our customers are taken care of and understand their coverage. We appreciate your loyalty with my office! We will always do our best."