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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Verne Coulthard

Verne Coulthard

February 6, 2025

5  out of  5
rating by Verne Coulthard
"Been with Steve and Melody for 30+ years. They are always there to help out when I have had questions about policies or claims. Always quality help through the years with all employees there."
Profile photo of Dan Monroe

Dan Monroe

February 6, 2025

5  out of  5
rating by Dan Monroe
"Very helpful, knowledgeable and friendly."
We responded:
"Thank you Dan. We appreciate your business and you. We will always work hard to give you the best coverage you need."
Profile photo of Brenda Solders

Brenda Solders

February 6, 2025

5  out of  5
rating by Brenda Solders
"I spoke with Christie to change my address and cancel a policy on a vehicle I had sold. After finishing that business she noticed I would be eligible for a Medicare change this summer and set me up for a meeting to discuss it. Over and above service."
We responded:
"Thank you Brenda. Christie does a great job for you. I am happy that we were able to help with the car change & we will get together to talk about your Medicare Health coverage. We really appreciate your business and you!"
Profile photo of Allen Kudronowicz

Allen Kudronowicz

February 6, 2025

5  out of  5
rating by Allen Kudronowicz
"Melody Sandahl’s office in Lewiston is awesome, Christy went above and beyond to help us.We are super grateful for all she has done.. She deserves a pay raise.. Thanks Again"
We responded:
"Yes, she does! She does a great job for our office and our customers! We really appreciate you and the loyalty your family has given this office. Thank you"
Profile photo of karyn grimm

karyn grimm

February 5, 2025

5  out of  5
rating by karyn grimm
"Madelyn was so helpful in finding us a reduced rate in our insurance policy. She was outstanding!"
We responded:
"Madelyn does a great job for our office and most importantly our customers. We will be here when you need us. We appreciate your business and you!"
Profile photo of Zack Garner

Zack Garner

February 4, 2025

5  out of  5
rating by Zack Garner
"Always friendly, fast service for any of our insurance needs."
We responded:
"Thank you Zack. We appreciate your business and the relationship we have with you guys. We will always try our best!"
Profile photo of Clay White

Clay White

February 4, 2025

5  out of  5
rating by Clay White
"Just sat down with Madelyn to get quotes for our insurance needs. She was very professional and knowledgeable. Came away with great experience. Highly recommend this office for your insurance needs."
Profile photo of Dominic Martinez-Ballard

Dominic Martinez-Ballard

February 1, 2025

5  out of  5
rating by Dominic Martinez-Ballard
"Very formal, straight to the point and helpful. Highly recommend"
We responded:
"Thank you for the review Dominic. We will always do our best to provide you with the answers you need and take care of your insurance needs. We appreciate you!"
Profile photo of Kyle Jeffreys

Kyle Jeffreys

January 31, 2025

5  out of  5
rating by Kyle Jeffreys
"Always a great visit - and been to long on my part. This staff has been the best in knowledge, customer service and just pleasant to be with. Obviously why we have 30 plus years of business with them."
We responded:
"Kyle, we so appreciate you & your loyalty. We will always do our best to take care of your insurance needs. Thank you!"
Profile photo of Jill Tolman

Jill Tolman

January 31, 2025

5  out of  5
rating by Jill Tolman
"Didn't think I could enjoy insurance shopping, but I did and i saved money! Thanks Christie!"
We responded:
"I love this review. I say seeing your insurance agent is like going to the dentist. We will take good care of you. We appreciate you!"
Profile photo of Leif Nutfiks

Leif Nutfiks

January 30, 2025

5  out of  5
rating by Leif Nutfiks
"As always, my most recent experience with Shay at Melody's office was perfect! They really care."
We responded:
"Thank you Leif. We appreciate your business and loyalty all these years. We will always try our best to give you the coverage you and your family need."
Profile photo of Stephani Harroun

Stephani Harroun

January 30, 2025

5  out of  5
rating by Stephani Harroun
"They saved me a lot of money and were so nice to talk to. Highly recommend!!!"
We responded:
"Thank you Stephani! We will always try our best to provide the best coverage possible. We appreciate you!"
Profile photo of Cace Sidoti

Cace Sidoti

January 24, 2025

5  out of  5
rating by Cace Sidoti
"Melody and her staff are awesome. They take the time to assess your needs and really do care about you!!"
We responded:
"Thank you Cace. We really appreciate you and your family. We will do our best to take care of your insurance needs!"
Profile photo of JUDY REILLY

JUDY REILLY

January 23, 2025

5  out of  5
rating by JUDY REILLY
"Great agent and staff!"
We responded:
"Thank you Judy. You have been a loyal customer for a long time & we appreciate that! We will do the best we can for you!"
Profile photo of Doug Engel

Doug Engel

January 23, 2025

5  out of  5
rating by Doug Engel
"Very professional and knowledgeable group of people."
We responded:
"Thanks Doug. We appreciate you and your family. We will always do our best for you!"
Profile photo of Amanda Murt

Amanda Murt

January 22, 2025

5  out of  5
rating by Amanda Murt
"We have had amazing customer service and saved way more than 15% by staying with State Farm."
We responded:
"Thank you for the review Amanda. We try hard to provide the best coverage for the best price. Sometimes it doesn't work that way, but we will always give the best service possible! We appreciate you!"
Profile photo of Jacob Reese

Jacob Reese

January 16, 2025

5  out of  5
rating by Jacob Reese
"Very quick, kind and helpful. Willing to explain things that I didn't understand."
We responded:
"Thank you Jacob! We appreciate your business. We will always do our best to take the best care of you and your insurance & financial needs."
Profile photo of Katrina Moore

Katrina Moore

January 16, 2025

5  out of  5
rating by Katrina Moore
"Melody is awesome!! She has an amazing crew too!!"
We responded:
"You're the BEST! Thanks for the review Katrina. I really appreciate you as a customer and a friend."
Profile photo of capnraider

capnraider

January 16, 2025

5  out of  5
rating by capnraider
"Brenda and I went in to discuss our current insurance coverage with Madilyn. She was so helpful in explaining some insurance terms that I was unsure what it meant. We could tell she cared about helping us with our future needs if changes do happen. Thanks Madilyn!!!"
We responded:
"Thank you for this review. Maddy does a great job for our customers & I am thankful to have her on my team. We do our best to take care of our customers insurance & financial needs. We appreciate you!"
Profile photo of Stu Trimble

Stu Trimble

January 10, 2025

5  out of  5
rating by Stu Trimble
"The best agency in the valley. Very professional, informative, knowledgeable and patient. I recommend to everyone I know. Saved $2000 a year switching over"
We responded:
"Thank you Stu. We really appreciate you and your family. We wish you the best of luck near and far and want you to know we will be here to help you with all your insurance and financial needs!"
Profile photo of Larry Moore

Larry Moore

January 10, 2025

5  out of  5
rating by Larry Moore
"Added my new truck a few days ago and caught a rock to my windshield today. Sandy took care it for me and I was up and going within an hour. The staff at Melody Sandahl State Farm are excellent. Thanks again Sandy!"
We responded:
"Thank you Larry. Sandy does a great job for the office and our policyholders. We appreciate you!"
Profile photo of Teresa Hall

Teresa Hall

January 9, 2025

5  out of  5
rating by Teresa Hall
"Melody was just perfect in getting our insurance needs set up. Very easy to talk with answering our questions. Looking forward to doing business here."
We responded:
"Thank you for trusting me with your insurance needs. We will do our best to take care of you guys. We appreciate you!"
Profile photo of B W

B W

January 8, 2025

5  out of  5
rating by B W
"Love this office! Shay helped me today- really sweet gal! Thank you for always making adulting tasks so easy 💕"
We responded:
"Thank you! We agree. We are thankful you have chosen us as your insurance office and we will be here to help you with any of those needs. "
Profile photo of Kenzie Hell

Kenzie Hell

January 1, 2025

5  out of  5
rating by Kenzie Hell
"I had a great time talking to the people who work at State Farm! I got quotes for really good and decided to sign with them because of the amazing customer service, rates, and other good things. I thought my insurance would be through the roof with all the tickets I have and my age but it’s good!"
We responded:
"Thank you Kenzie. We try our best for our customers. It is important for us to provide the coverage people need with their insurance."
Profile photo of Alex Bowen

Alex Bowen

December 31, 2024

5  out of  5
rating by Alex Bowen
"Maddy with StateFarm is the best. She helped us get the best coverage for all our needs. She didn’t push us to get things we didn’t need l. I hands down recommend Maddy for any of your insurance needs."
We responded:
"Thank you for the review Alex. Maddy does a great job for the office and our customers. We appreciate you!"