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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sam Brown

Sam Brown

January 14, 2026

5  out of  5
rating by Sam Brown
"Very nice and helpful"
We responded:
"Thank you Sam. We appreciate the nice review. We are here to help you with all your insurance and financial needs!"
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Dennis Roberts

January 13, 2026

5  out of  5
rating by Dennis Roberts
"Very helpful and knowledgeable, informative, friendly, upbeat and positive. Thank you."
We responded:
"Thank you for this review Dennis. We try very hard to make sure that our customers are satisfied with our service, while still have the protection needed. We appreciate you!"
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Ben Jain

January 13, 2026

5  out of  5
rating by Ben Jain
"I dropped in yesterday afternoon to get insurance for my just purchased 2026 Honda Passport. I had a friendly chat with Melody and then got with Megan Whipple to put together my new policy. She did a great job. It only took about ten minutes.Lots of smiles and friendly talk. I'd give my experience a 10.Ben Jain, happy customer."
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sarah puetz

January 12, 2026

5  out of  5
rating by sarah puetz
"I love this office. From the very first time I called they have been helpful and kind and informative. I enjoy this State Farm office so much."
We responded:
"Thank you Sarah. We really appreciate you! We will continue to take care of you and help you with your insurance needs."
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Debbie Kolstad

January 12, 2026

5  out of  5
rating by Debbie Kolstad
"Fast, personal service. We have been insured with this State Farm office for 19 years and consistently receive great pricing and service."
We responded:
"Thank you Debbie. We will always try our best. We can't control the rate, but we work hard to make sure that you have the coverage that you want and need in your insurance. We appreciate you!"
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kathy

January 8, 2026

5  out of  5
rating by kathy
"Melody and her team are great, I highly recommend. They are easy to reach, quick to respond and always up to date on our current needs or potential needs. Melody helped us out when things got a little out of hand financially as she reviewed with us our plan and helped get things sorted out to what we actually needed instead of what was simply being billed."
We responded:
"Thank you Kathy. Unfortunately, we treat our policyholders like family. We have appreciated your loyalty all these years and can't wait to see what the future brings you and your family. Thank you"
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Michael Feucht

January 6, 2026

5  out of  5
rating by Michael Feucht
"Great people, always helpful and always treated as a friend. They listen to you, and set you up with the best product for your needs."
We responded:
"Thanks again Mike. It's easy to treat you like a friend, when you are one. We really appreciate your business & loyalty!"
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Hilary Clifford

January 6, 2026

5  out of  5
rating by Hilary Clifford
"I was with a local insurance company here in the valley for over 20 years and made the switch recently to Melody and her team. My only regret is I wish I had done it sooner! Melody is personable, efficient, and expediently answers any and all of my questions. I highly recommend! Thank You!"
We responded:
"Thank you Hilary. You have no idea how much I appreciate you guys calling my office. We will always do our best to take care of you and your insurance needs. We are here to help you!"
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RJ Blaydes

January 6, 2026

5  out of  5
rating by RJ Blaydes
"We've been with St. Farm for 30+ years. There service has always been great! They're always there when we need them. They have walked us through a few hiccups along the way from vehicle incidents to house mishaps. Affordable, personal and they've taken their time to go over everything when needed."
We responded:
"We are here every step of the way. Sometimes life is hard! Thank you RJ. Hopefully you and your family are with us 30+ more years! Insurance isn't always easy, but we go thru life together and try to put everything back together. We appreciate your loyalty & you!"
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Diane Keane

December 31, 2025

5  out of  5
rating by Diane Keane
"If you are looking for an insurance company that takes care of you every time you call and you can refer them to your family and they take care of them and save them money while doing it… Melodie and team are the ones to call! Washington, Oregon and Idaho friends.. give them a call!"
We responded:
"Thank you Diane. We try really hard to make the process of insurance easy. It is important to my office to explain what the coverage is that you are paying for, while still getting you the protection you need. We appreciate your business and YOU!"
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Rhiannon Nutt

December 31, 2025

5  out of  5
rating by Rhiannon Nutt
"Very friendly staff!! They took extra time to answer any questions I had. I’m glad they know what they’re doing. Thank you for being knowledgeable. Thank you Trebor and team 🙂"
We responded:
"Thank you for letting us help you with your insurance questions...that is why we are here. Trebor does a great job for our customers. We really appreciate you!"
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Eileen Cochrane

December 30, 2025

4  out of  5
rating by Eileen Cochrane
"Shay was very helpful and patient with changing our insurances. Looking forward to working with her every year."
We responded:
"Thank you Eileen. We really appreciate you and will be here to help you with any of your insurance needs. Without you, we aren't needed."
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Amanda Hart

December 30, 2025

5  out of  5
rating by Amanda Hart
"Shay was knowledgeable and great to work with. She made the process so smooth and communicated clearly. I truly appreciate the great service we receive by everyone in the office!"
We responded:
"Thank you again Amanda! We work hard to make sure our customers are taken care of and understand their coverage. We appreciate your loyalty with my office! We will always do our best."
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Gunnar Nicholson

December 29, 2025

5  out of  5
rating by Gunnar Nicholson
"Worked with Madelyn a few days ago and she had great service. She explained the process well and answered all of my questions about my insurance"
We responded:
"We appreciate your loyalty Gunnar. We will always do our best for our customers. Thank you for trusting us with your life insurance. Madelyn does a great job for us and she always wants to make sure our customers are taken care of."
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Rick LaFave

December 24, 2025

5  out of  5
rating by Rick LaFave
"Kristi has been great to work with so far. she manages several policies for us and we will remain with them and probably add ore policies in the future"
We responded:
"Thank you for this review RIck. We try hard to not only provide the coverage people want, but the coverage you need. We are happy to be able to do this for all Idaho, Oregon, & Washington residents. We appreciate you."
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Beau Wakefield

December 24, 2025

5  out of  5
rating by Beau Wakefield
"Melody and her staff have been nothing but pleasant to work with."
We responded:
"Thank you for this review Beau! We really appreciate your business and your loyalty. We will work hard to provide you with the coverage that you need. We try hard for our customers."
Profile photo of James Vankomen

James Vankomen

December 23, 2025

5  out of  5
rating by James Vankomen
"Awesome service.an professional. An shay is awesome lady..to work with"
We responded:
"Thank you for this review James. Shay does a great job for our customers. We work hard to make sure that our customers have the best experience, with the coverage they need. We appreciate you."
Profile photo of Bryce Sarmiento

Bryce Sarmiento

December 23, 2025

5  out of  5
rating by Bryce Sarmiento
"As always their performance is above par always eager to help and always going above and beyond, I will continue to use Melody and her team I highly recommend them"
We responded:
"Thank you Bryce. We really appreciate you putting your trust in my office to take care of your insurance needs. We will always try our hardest to give you the best service and coverage you want & need."
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Liane Hill

December 23, 2025

5  out of  5
rating by Liane Hill
"I have had the pleasure of doing business with Melody for years now! Melody and her staff are beyond helpful! When I call I know they are going to help me in every way possible. Than you, Melody and Staff, for always going above and beyond."
We responded:
"Thank you Liane. We have appreciated your loyalty all these years and hope to continue to be your insurance office for many more. We try hard to give everyone the best care possible..."
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Conner Bond

December 22, 2025

5  out of  5
rating by Conner Bond
"Very personable and accommodating, I appreciate the effort and helpfulness in receiving the right insurance for my situation."
We responded:
"Thank you Conner for your business. We really appreciate it. We will always try our best to take care of your insurance and financial needs. We look forward to helping you."
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Mary Becker

December 19, 2025

5  out of  5
rating by Mary Becker
"Melody Sandahl was recommended by my agent from Southern California. I was not disappointed. I have had State Farm for over 50 years and have always had the best service. Their agents are well trained and very knowledgeable. I had no problem with trusting their recommendations."
We responded:
"Thank you Mary...we appreciate you working with our office. We will do our best to give you the service you need with the correct coverage. It is nice to be referred by other State Farm agents. We are truly a team! Welcome to the area!"
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Laurel Nielsen

December 18, 2025

5  out of  5
rating by Laurel Nielsen
"I worked primarily with Shay on my case and she was very responsive and made sure I had all the answers I needed! Very thankful for her great customer service and willingness to go above and beyond!"
We responded:
"Thank you AGAIN Laurel. We want to make sure all our customers have the right coverage on auto & renters insurance. We are here if you ever need it. We really appreciate you!"
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Arie Sween

December 18, 2025

5  out of  5
rating by Arie Sween
"Always helpful and on top of their communication!"
We responded:
"Thank you for this review Arie. We value you and your family and hope to help you for many years with your insurance and financial needs. We appreciate you!"
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cassie

December 18, 2025

5  out of  5
rating by cassie
"BEST EXPERIENCE EVR. I love melody! Recommending her to everyone I know. I was getting quoted just the worst, im so glad I walked into the office today! Thankyou!!! Switching my auto too!"
We responded:
"Thank you Cassie! We wish you the best of luck in your new business and we know you are going to be a rockstar! We are here to help you with your insurance and financial needs! We appreciate you!"
Profile photo of Sue Berghammer

Sue Berghammer

December 17, 2025

5  out of  5
rating by Sue Berghammer
"Kristie did amazing job helping me change my Home and auto insurance to State Farm. I feel like I have better coverage on both now. I would highly recommend this office. Everyone is very friendly!!!"
We responded:
"Thank you Sue for trusting us with your auto and home insurance needs. We try hard to make sure you have the coverage you need and understand it! We appreciate you!"